Right To Complain
The public’s right to complain is in furtherance of the public’s Right to Quality Broadcasting, which the Commission exists to guarantee.
As provided in section 2.1(d), (g), (h), (i), (l) of the NBC Act and section 13.0 of the Nigeria Broadcasting Code, the Commission is mandated to receive and enquire into any complaint; and where necessary arbitrate or impose sanctions for any non-compliance or non-adherence to the provisions of the Act, the Code or other regulations by the Commission, in respect of a station’s general conduct, or the content of broadcast materials, or the terms, conditions and obligations of any broadcast license.
The Commission, therefore, encourages members of the public who are offended by the content of a broadcast, or the behaviour of a broadcast station to complain to the Director General, stating:
- The Name of the Station;
- The Title of the Programme;
- The Date and Time of the broadcast;
- The Essence of the complaint or observation; and
- The Name, Address and Signature of the Complainant.
Such complaints should be addressed to:
The Director General,
National Broadcasting Commission,
No 20, Ibrahim Taiwo Street,
P. O. Box 5747, Garki, Abuja
Or email it to: email@example.com.
The Commission has also made it even easier to complain through this website by providing an easy-to-fill form equipped with a feedback system to keep the complainant abreast of the progress of the complaint within the Commission.